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Privacy Policy for ddlbd.com

Last Updated: 20.06.2024

Welcome to ddlbd.com. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose your information when you use our app, and it complies with the requirements set forth by Google Play.

1. Information We Collect

1.1 Personal Information We may collect personal information that you provide to us directly, including: • Name: For identification and order processing. • Email Address: For account creation, order confirmations, and customer support. • Phone Number: For customer service and delivery notifications. • Mailing Address: To deliver products and for billing purposes. • Payment Information: To process payments securely through trusted third-party payment processors.

1.2 Automatically Collected Information

We automatically collect certain information about your device and how you interact with our app, including: • Device Information: Device model, operating system, unique device identifiers, and mobile network information. • Usage Data: Details of your use of the app, such as pages viewed, clicks, and other interaction data. • IP Address: To help identify your geographic location and enhance security.

1.3 Cookies and Similar Technologies

We use cookies and similar technologies to collect information about your usage of our app. Cookies are small data files stored on your device that help us enhance your experience and analyze app usage.

2. How We Use Your Information

2.1 To Provide and Improve Our Services We use your information to: • Process transactions and manage your orders. • Deliver products and services you purchase. • Enhance and customize your user experience. • Provide customer support and respond to your inquiries.

2.3 For Security and Legal Compliance

We use your information to: • Detect and prevent fraud and abuse. • Comply with legal obligations and protect our legal rights. 3. Information Sharing and Disclosure 3.1 Third-Party Service Providers We may share your information with third-party service providers to: • Process payments and handle billing. • Fulfill orders and deliver products. • Conduct data analysis and marketing activities.

3.2 Legal Requirements and Protection

We may disclose your information if required by law or in response to legal requests, such as subpoenas or court orders, and to protect our rights and the safety of others. 3.3 Business Transfers In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the new owner. 4. Data Security We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, and destruction. Our security practices include: • Encryption of sensitive data. • Regular security assessments and updates. • Secure storage and processing practices.

5. Your Rights and Choices

5.1 Access and Correction You have the right to access and update your personal information. You can do this through your account settings or by contacting us. 5.2 Data Deletion You can request the deletion of your personal information by contacting us, subject to certain legal obligations to retain data. 5.3 Opt-Out of Marketing Communications You can opt out of receiving marketing communications by following the unsubscribe instructions provided in the emails or by contacting us.

6. Children's Privacy

Our app is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete it. 7. Changes to This Privacy Policy We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our app and updating the effective date. We encourage you to review this policy periodically. 8. Contact Us

2.3 For Security and Legal Compliance

If you have any questions or concerns about this Privacy Policy, please contact us at:
https://www.ddlbd.com
House #26, Road #07, Block #H, South Bonosree, Dhaka.
dhakadeliversltd@gmail.com
(+88) 01707295364